Effective date: September 12, 2026
NETLinc LLC, doing business as NETLinc Technology Solutions (“NETLinc,” “we,” “us,” or “our”), respects your privacy. This policy explains how we handle information collected through netlincts.com, our communications with customers and prospects, and the communications services we provide.
Information we collect
We may collect information you provide directly, including your name, business name, email address, telephone number, service address, billing information, account details, support requests, and information you submit when requesting a quote or contacting us. We may also collect technical information such as IP address, browser type, device information, referring pages, and website usage data.
How we use information
We use information to respond to inquiries, prepare quotes, establish and manage accounts, provision and support communications services, process billing, perform number porting and E911 registration, maintain network and service security, comply with legal and regulatory obligations, improve our website and services, and communicate service or account information.
SMS and mobile information
If you provide a mobile number and consent to receive text messages, NETLinc may send service updates, consultation reminders, support-related messages, or other messages consistent with the consent you provided. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out and HELP for assistance.
Mobile opt-in information and consent are not sold or shared with third parties or affiliates for their own marketing or promotional purposes. We may disclose information to service providers that help us deliver messaging or communications services, subject to appropriate confidentiality and use restrictions.
CPNI and telecommunications information
As an interconnected VoIP provider, NETLinc may handle Customer Proprietary Network Information (CPNI), including information about the telecommunications services a customer purchases and how those services are used. We handle CPNI in accordance with applicable federal requirements and our CPNI procedures. Additional information is available on our Compliance page.
How we share information
We may share information with vendors, carriers, communications platforms, payment processors, hosting providers, professional advisers, and other service providers when reasonably necessary to operate our business or provide requested services. We may also disclose information when required by law, legal process, regulatory obligation, or when reasonably necessary to protect NETLinc, our customers, or others.
We do not sell personal information for money. We do not sell customer call records.
Cookies and analytics
Our website may use cookies and similar technologies for essential functionality, security, analytics, and to understand how visitors use the site. Browser settings may allow you to block or delete cookies, although some website functions may be affected.
Data security and retention
We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, use, alteration, or disclosure. No system can guarantee absolute security. We retain information for as long as reasonably necessary to provide services, maintain business and regulatory records, resolve disputes, and satisfy legal obligations.
Your choices
You may contact us to update or correct information you have provided, ask questions about this policy, or request that we stop non-essential marketing communications. Service, billing, security, and legally required communications may continue when necessary.
Third-party links
Our website may link to third-party sites or services. Their privacy practices are governed by their own policies, and NETLinc is not responsible for their content or privacy practices.
Changes to this policy
We may update this Privacy Policy periodically. When we do, we will revise the effective date shown above and post the updated policy on this page.
Contact us
NETLinc LLC
Doing business as NETLinc Technology Solutions
4002 Hwy 78, Ste 530
Snellville, GA 30039
Phone: (678) 606-9438
Email: customercare@netlincts.com