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Credentials and compliance

Everything here is verifiable. That's the point of publishing it.

Why this page exists

A great many companies selling business phone service are resellers layered on top of someone else's authority. There is nothing wrong with that model, but it is a materially different thing from being a registered provider, and a buyer deserves to know which one they are dealing with.

NETLinc is registered with the FCC as a voice service provider and supports STIR/SHAKEN caller authentication. The registration details below can be checked against public federal databases.

Registration

Legal nameNETLinc LLC
Doing business asNETLinc Technology Solutions
Principal communications typeInterconnected VoIP
Form 499 Filer ID837540
FCC Registration / CORES ID0031433402
Registration current as ofApril 1, 2026
Universal Service Fund contributorNo
Operating Company Number (OCN)348L
NENA Company IDNETLN
NENA statusActive — nationwide
FCC headquarters address4002 Highway 78, Suite 530-165
Snellville, GA 30039
Customer inquiries(678) 606-9438 ext. 1001

Public verification: NETLinc LLC appears in the FCC Form 499 database under Filer ID 837540 as NETLinc Technology Solutions, and NENA lists NETLinc LLC under Company ID NETLN as an active nationwide VoIP provider/reseller.

STIR/SHAKEN call authentication

STIR/SHAKEN is the framework carriers use to cryptographically sign calls so that the receiving network can verify the caller has a legitimate right to use the number. Signed calls carry an attestation level indicating how much the signing provider knows about the caller.

NETLinc supports STIR/SHAKEN signing for eligible originating traffic through its carrier and signing infrastructure. Our objective is to provide appropriate caller authentication for numbers provisioned through NETLinc and to reduce avoidable call-labeling and trust issues. Attestation can depend on the number, service configuration and originating call path.

For a business making outbound calls, attestation is one of several inputs analytics platforms weigh when deciding whether to label a call. It is not the only factor, and no provider can guarantee a call will never be flagged. What we can say is that the authentication side is handled properly and under our own authority.

CPNI

Customer Proprietary Network Information is the data generated by your use of our service: who you called, when, for how long, and what services you subscribe to. Federal rules restrict how a carrier may use and disclose it.

NETLinc files an annual CPNI compliance certification with the FCC in EB Docket 06-36, signed by an officer of the company. Our practices cover authentication before disclosing call detail, notification of account changes, and the required breach notification procedure.

We do not sell customer call records. To ask a question about your CPNI or to change your preferences, contact customercare@netlincts.com.

Emergency calling

As an interconnected VoIP provider we carry specific E911 obligations, including subscriber disclosure and acknowledgment, address registration, and compliance with Kari's Law and RAY BAUM'S Act. Those are covered in detail on our E911 page.

Verify us

Our registration information is public. You can verify NETLinc in the FCC Form 499 database and find Company ID NETLN in the NENA Company ID directory.

  • FCC Form 499 Filer Database — Filer ID 837540
  • FCC CORES registration — ID 0031433402
  • NENA Company ID Directory — NETLN

For carriers and partners

Interconnection, wholesale, and partner inquiries can go to customercare@netlincts.com or (678) 606-9438.

Platform and carrier partners

NETLinc works with established carrier and platform providers that support our voice and UCaaS services:

  • Bandwidth.com — carrier services, numbers, porting and voice connectivity
  • 3CX — PBX and unified communications platform

These provider relationships do not replace NETLinc's own regulatory, customer-service, CPNI and E911 responsibilities.

Questions about our regulatory standing?

Carriers, channel partners, and customers are all welcome to ask. We'll answer directly.